Debut Albums and Hell Risen Youth

Charming and Intellectual beyond this universe. I am Traveon, an angel blessed and hell risen youth. As the Prince of California, I look to expand my territory, and make Arizona a part of my domain. I am the son, of Timothy Presley and Jamie Freeman. I have helped young children, build dreams, not even they could destroy. I have helped, the Queen of my birth, through many obstacles in which she too, has returned the favor. What you see on the outside, is not, what is on the inside.You see tattoo's, and there shall be many more. My body is, and for ever will be, marked up so those who seek to see my inside shall understand, this sacred soul. I have many skills, and am known as the best. A beast on the gridiron, I am called and known, as a Goblin. When I step on the field, I transform. I become Ferocious, Powerful, and Callous. Not the biggest, but I have proven to be ticking time bomb, test me, and feel my wrath. l, Assassin of the holy ground, have been noticed, for my destruction.Wi th a full-ride scholarship, I wait for more offers. My inferiors talk sweet in my face, and curse me behind my back. Jealous of my accomplishment, I pay them no mind, whether it is good or bad, it's Just fuel to my fire. No matter what they say, I will never back down, or never lose focus, because they cannot deny, nor will they get in the way of my mission, Dominance. I close my eyes, and listen, as Lucifer plans to lead me in the wrong direction, he loathes my success.It does not phase me in any ay, for the creator of all man, has given me enough strength, to walk past his facile and futile attempts to fluster me, and knock me off course. I continue in the same direction as I started, straight, the fork in the always remain in this direction, no matter how often my father neglects me, or how often he denies ever forgetting me and blames our separation, on the golden princess that raised me. He only wants me to carry his name, he knows what IVe become, and only sees that my future is promising.I hold his blood, but I have already found my father, Blaine Freeman. I will no longer let the dread of my familys drama decide my dedication or failure, my happiness or my sorrow, I have overcome it. Pain is something I do not express, I hate the pity, I only wish to pursue my dreams, I will not pretend or be humble, and I will make it to the top. It will not take too much longer though; I am already way ahead of everyone else.

The Federal Hpv Vaccination Programme Health And Social Care Essay

There are a figure of ethical issues that arise in proviso of health care services. Although most of the health care enterprises are meant to assist the targeted population overcome wellness jobs they are meeting, proviso of these services has ever been ridden with ethical contentions. One of the recent health care enterprises that have been surrounded by a batch of contention is Federal HPV Vaccination programme. This programme was meant to inoculate all misss between the age of 12 and 26 to protect them against HPV that causes cervical malignant neoplastic disease and venereal warts. However, there are different ethical issues that arose in the class of execution of the school-based programme. It was argued that the plan was implemented as a consequence of increased advertizement by the pharmaceutical companies about the effectivity of the Gardasil vaccinum while there was no scientific study that backed the effectivity of the vaccinum. This was considered as indefensible response to moral issues because there was no adequate grounds back uping the usage of the vaccinums. However, the authorities still insists that the plan was meant to make good for the targeted population sing that cervical malignant neoplastic disease and venereal warts are going major public wellness concern. This is merely one of the health care initiatives that have led to great public tumult when scrutinized in different ethical positions. Healthcare services are meant to assist the population overcome major wellness jobs they face but at the same clip they attract a batch of contention due to struggle of involvement. In order to understand this job good, this survey will reexamine the Federal HPV Vaccine Programme and the ethical issues that arose as a consequence. The survey will first expression at the Federal HPV Vaccination Programme including its aims. The survey will so reexamine the ethical issues that arose from this programme and analyse one of the jobs through ethical positions. The Federal HPV Vaccination Programme Human Papillomavirus ( HPV ) is a group of viruses that are known to do skin warts, venereal warts and different types of malignant neoplastic diseases. There are different HPV that affects different parts of the organic structure with some of them infecting the venereal countries. Warts that are found on other parts of the organic structure like the custodies are known to be caused by different types of HPV. HPV types 6, 11, and 18 are known to do malignant neoplastic diseases with types 16 and 18 linked to cervical malignant neoplastic diseases while types 6 and 11 are linked to venereal warts ( Winer, Hughes & A ; Feng 2006: 2648 ) . Due to the increased prevalence of venereal warts and cervical caners, there have been concerted attempts aimed at developing a vaccinum to cover with the job. HPV is spread by direct contact or during sexual activities. It is estimated that approximately four out of five people are likely to hold venereal HPV infection at some times in their lives ( Parkin 2006: 3035 ; Australian Government, 2010 ) . This is the chief ground why HPV vaccinums have become of import for misss who are sexually activity. The major job with HPV is that it does non do symptoms that people can see ( Winer, Hughes & A ; Feng 2006: 2649 ) . This means that people can hold HPV and non cognize because there are no apparent symptoms. In 2007, the Australian Federal authorities began one of the most ambitious immunisation programmes. It began funding voluntary plan that made Gardasil available and adult females between the age of 12 and 26 old ages for free within a period of two old ages ( Christian 2006: 12 ) . The authorities besides ensured that there was an on-going inoculation programme that targeted 12 and 13 old ages old in schools. Australian authorities, in concurrence with PBS ( Pharmaceutical Benefits Scheme ) approved the vaccinum for public usage and instantly began a national broad programme for school misss aged 7 to 12 old ages ( Poljak & A ; Gemman 2006: 9 ) . The plan has been run by the local councils but the support is provided by the authorities. However, it is argued that the subsidisation of the vaccinums by the authorities could hold been implemented under political influence. Even the curate stood up and said that the programme would be approved long before it received authorities blessing. In add-on, the authorities outlined that adult females between the age of 18 and 26 old ages could besides have the first dosage for free but they had to petitions it from their general practicians ( Christian 2006: 12 ) . However the programme was scaled down to 12 and 13 old ages misss merely after 2009. In add-on, the authorities had approved Gardasil for inoculation of male childs aged between 9 and 15 o ld ages although the authorities did non supply support for boys inoculation ( Christian 2006: 12 ) . The authorities besides directed that in the procedure of disposal of the vaccinums, general practicians should remind their clients that they should besides go on with the regular pablum vilification ( Parkin 2006: 3042 ) . It besides directed them to promote adult females who received the vaccinums to register with National HPV Register for supervising intent. The National HPV inoculation programme registry is used to roll up informations in order to measure the impact of the HPV inoculation on the rates of cervical caners. It is besides used to measure the success of the programme in coverage and if the contact vaccinum receivers required a supporter dosage ( Poljak & A ; Gemman 2006: 9 ) . The registry is of import in helping the authorities recognize its mark of cut downing the prevalence of venereal warts and cervical malignant neoplastic disease among adult females. Ethical issues Like other healthcare enterprises, there are different ethical issues that arise. In the class of history, there have been medical enterprises, particularly those that involve the mass, which have resulted to ethical jobs ( Zimmerman 2006: 4815 ) . Ethical contentions are likely to ensue every clip there is aggregate disposal of vaccinums to forestall spread of diseases. One of the chief issues that arise in such plans is safety. Although there are laboratory and research studies that confirms that safety of these programmes, issues of safety comes in the class of execution of the programme or long after the programme has been winded up. The chief issue of safety when it comes to disposal of vaccinums is that receivers feel that their safety can non be guaranteed because they have non been involved in preparation of the vaccinums or when there is no adequate informations that supports the safety of the vaccinums ( Shciller & A ; Lowy 2006: 1168 ) . Another job that arises in the clas s of public wellness programmes is the issue of informed consent ( Zimmerman 2006: 4815 ) . Although it may be outlined right from the start that the programme will be voluntary, there are propagandas that arise in the class of the programme that convinces the receivers that they have been forced to have the vaccinums. The other job that may originate after such a programme is the usage of options. In most instances, new vaccinums are introduced in such public programmes but the continued usage of the earlier health care services may be affected. For illustration it has been shown that in instances where HPV vaccinum has been administered, most receivers are likely to predate regular showing for malignant neoplastic disease ( WHO ) . The populace can non merely understand why they have been introduced to a new vaccinum and yet they are requited to go on utilizing the old methods of testing like Pap smear. There were a figure of ethical issues that arose in the class of execution of The Federal HPV Vaccination Programme. The first ethical issue was based on the fact that there was non scientific cogent evidence that backed Gardasil as an effectual vaccinum in bar of HPV ( Zimmerman 2006: 4817 ) . Two of the recent articles that were published by New England Journal of Medicine suggested that the vaccinums against cervical malignant neoplastic diseases was used without adequate grounds to shows that they were effectual in undertaking the disease ( Zimmerman 2006: 4815 ) . The writers of these two articles noted that despite the fact that there has been assuring consequences from clinical tests, there was still no sufficient evident to endorse the effectivity of the vaccinums against cervical malignant neoplastic diseases. There as so many indispensable inquiries that still need to be answered and the populace should be cautious when seeking these vaccinums. A recent study that was released in New York Times showed that these vaccinums have been studied for a short period of clip and long term effects are yet to be established The vaccinums was licensed in 2006 after clinical tests that lasted for more than six old ages but this did non bring forth any grounds to demo their effectivity ( Roden, Ling & A ; Wu 2004: 979 ) . Most of import inquiries that have non been answered sing the vaccinums is the continuance the unsusceptibility will last and whether extinguishing strains of the cancers-causing virus is likely to diminish the degree of bodyaa‚ ¬a„?s natural unsusceptibility to other strains of the same virus. Cervical malignant neoplastic disease normally develops after the persons have been infected with chronic HPV and there is no cogent evidence to demo that vaccinums will protect the organic structure against two strains of the virus that are known to do cervical malignant neoplastic disease ( Shciller & A ; Lowy 200 6: 1169 ) . One of major ethical issues that arise from the programme is that the authorities could be enforcing uneffective vaccinums on the population ( Colgrove 2006: 1390 ) . In most instances, medical programmes like The Federal HPV Vaccination Programme are perceived from a useful position in the sense that they are supposed to assist the population. The result of the programmes like The Federal HPV Vaccination Programme should assist the targeted population wellness wise ( Verweij & A ; Dawson 2004: 3126 ) . With this perceptual experience in head, the chief purpose of execution of The Federal HPV Vaccination Programme was to help Australian misss fight cervical malignant neoplastic diseases and venereal warts. However, the involvement of the authorities could non hold been good informed in visible radiation of the studies published in New England Journal of Medicine that shows deficiency of scientific cogent evidence to endorse disposal of this vaccinum in contending cervical malignant n eoplastic disease. Was Australian authorities justified in the usage of Gardasil to contend prevalence of cervical malignant neoplastic diseases in misss sing that there was no adequate scientific backup to turn out it? This is a inquiry that needs to be interrogated through different ethical positions but the involvement of the parties involved must be taken into consideration. Earlier, it was mentioned that the authorities determination to transport out The Federal HPV Vaccination Programme was influenced by political powers ( Haas 2009: 289 ) . There is all ground to interrogate the determination by the authorities to perpetrate more than $ 160 million of the taxpayeraa‚ ¬a„?s money on a vaccinum that has non been proved effectual. First, this meant that the authorities had to relocate financess from other health care plans into order to fund this programme, which led to less financess available for other critical health care disbursement like on of import herceptin and other bosom medicines. This can be considered as a misplaced precedence that was implemented on land of political influence. Closely tied to this issue is concern about increased advertizement of the vaccinum by pharmaceutical companies ( Yudin 2010: 56 ) ) . For many old ages, the pharmaceutical industry has been criticized for advertisement merchandises that have non yet be en proved. Hungry for immense net incomes, the pharmaceutical industry has been publicizing their merchandises long before they have undergone proper vetting process to declare them suit for human ingestion. This is an ethical issue when one considers the effects that such merchandises may hold on the population. In a nut shell, the pharmaceutical industry can be applauded for puting in R & A ; D to guarantee development of drugs and vaccinums to control lifting instance of malignant neoplastic diseases. However, their influence on the political category may take the authorities to take determination like the one taken by Australian authorities for the involvement of these companies. They understood really good that with the authorities backup of such a programme, there would be increased ingestion of their merchandises interpreting to immense net incomes they are seeking in the market ( Schwartz 2010: 1843 ) . Therefore, there is a likeliness that the determination taken by Austral ia authorities could hold been influenced by the pharmaceutical companies that had carried out extended advertizement on the effectual of Gardasil in contending cervical malignant neoplastic disease. Is it possible that the authorities has fallen quarries to strategies by pharmaceutical companies to publicize their merchandises? Did these companies influence the political category to approve the plan in order to function their ego involvement? These are many others are inquiries that need to be closely interrogated when sing the influence of the political category and the pharmaceutical companies on authorities determination to turn over out The Federal HPV Vaccination Programme. However, it is apparent that the increased advertizement on the effectivity of the vaccinums could hold had major influence on the authorities while implementing this plan. In add-on, there were moral issues that could be explored in visible radiation of The Federal HPV Vaccination Programme. The desire by the authorities to implement the programme could hold been elicited by the demand to protect 1000000s of immature misss in the state who a hazard of cervical malignant neoplastic diseases. In another position, it can be argued that through execution of this programme, the authorities assumed that Australian immature misss are prosecuting in sex, the most common method for transmittal of HPV. Australian parents were bullied into a medical response to one of the most controversial moral issue of sex. This was perceived as another programme by the authorities in its safe sex battle. It is acceptable that immature male childs and misss are prosecuting in sexual at a clip that is non appropriate but this does non vouch the authorities to pump false information about protecting immature people from such disease ( Verweij & A ; Dawson 2004: 3124 ) . The issu e of HPV is closely tied to sexual activities among the immature people and the best manner that can be used to cover with it is through plans that discourage immature misss from prosecuting in sex ( Roden, Ling & A ; Wu 2004: 980 ) . Alternatively of the authorities directing such financess to programmes that will assist kids cover with sexual issues during stripling, the authorities goes on to administrate vaccinums that tells immature people that they have license to prosecute in sex because they are aa‚ ¬Aâ€Å"protectedaa‚ ¬A? . Oppositions of The Federal HPV Vaccination Programme argue that due to increased public trust on the Gardasil vaccinums, there is likeliness of lessening in usage of Pap smear that has been proved effectual in diagnosing of cervical malignant neoplastic disease ( Zimmerman 2006: 4814 ) . Although the Australian authorities has directed medical professions administrating the vaccinums to promote adult females to travel for regular Pap vilification, there is high likeliness that most adult females are likely to abstain from seeking pablum vilification and rely on the vaccinums which has non been proved effectual in combating cervical malignant neoplastic disease. Another ethical issue that arose in the class of the plan is informed consent. This is one of the most of import ethical demands in biomedical programmes where the participants have to be informed of the purpose of the programme and objectives it will accomplish. The Federal HPV Vaccination Programme dealt with immature kids who were non in place to do their ain determination sing their engagement in the programme ( Verweij & A ; Dawson 2004: 3123 ) . Harmonizing to ethical theories, when covering with kids below the age of 18 old ages, parental consent must be sought before the kid participates in such a programme. By implementing The Federal HPV Vaccination Programme without affecting parents in blessing of the programme, the authorities violated one of the basic ethical demands. In this programme, parents should hold been involved in doing the determination whether to implement the programme or non. Although the ultimate purpose of the authorities was to protect immature misss fro m cervical malignant neoplastic disease, this does non vouch the demand to compromise the rules of informed consent and pick. Informed consent and The Federal HPV Vaccination Programme One of the ethical issues that arose from this plan was the issue of informed consent and pick. The issue of informed consent requires that participants in any medical procedure must be informed of their purpose of the procedure and they should give their consent to take part in the programme. This means engagement must non be compulsory. This rule requires that when covering with kids below the age of 18, who can non do their ain determination to take part in such plans, parental consent must be sought ( Verweij & A ; Dawson 2004: 3126 ) . This means that their parents must be informed of the engagement of their kids and give their consent. The Federal HPV Vaccination Programme was intended to cover with the job of cervical malignant neoplastic disease in misss. From a useful position, the programme should hold produced good consequence for those take parting in the programme. It was supposed to cut down the prevalence of cervical malignant neoplastic diseases among adult female in Australian and this was asses through HPV Register. All medical enterprises like The Federal HPV Vaccination Programme are assessed through useful position because they are expected to hold positive consequences to the populace ( Smart & A ; Williams 1973: 62 ) . A programme that produces negative consequences would be considered a liability to the authorities and the participants as good. The taking ethical rule for public wellness programmes is that they should bring forth good results for the mark population. However, this was non the instance in this programme because there were negative effects that were registered after The Federal HPV Vaccination Programme was implemented. In add-on, the useful attack to this issue does non vouch the authorities any right to go against basic rule of informed consent and pick ( Smart & A ; Williams 1973: 62 ) . There were different ways in which the authorities violated this rule. First, it was earlier highlighted that despite public concern, the Prime Minister had already indicated that the plan would be approved. This meant that the authorities was non ready to see any input from the mark population. The execution of the programme should hold involved the mark population and acquire their blessing whether to take part in the plan or non. Although the authorities had earlier indicated that engagement in the programme was voluntary, school based programmes did non adhere to this rule ( Verweij & A ; Dawson 2004: 3125 ) . Out of their artlessness, and possibly without any cognition of the possible consequence of the programme on their wellness, school traveling misss flocked to have the vaccinums. In such instance the authorities should hold called all parents foremost and informed them of the at hand programme so that parents could do their determination whether their kids should have the inoculation or non. If the authorities failed to affect concerned stakeholders, who in this instance were parents, during the blessing of the programme, parental blessing should hold been sought by the clip the programme was being implemented at school degree. In order to cover with this ethical job, the authorities should recognize the importance of the rule of informed consent and the pick of participants ( Verweij & A ; Dawson 2004: 3125 ) . They should esteem the liberty of Australian school misss and seek the consent of their parents before kids receive vaccinums. Although some may reason that the harm has already been done because a figure of kids have already received the vaccinum, this should non be a ground to disregard pertinence of this rule. Sing the negative effects that have already been registered with the vaccinums, the authorities should every bit good halt the vaccinum until its effectives has been proven. This will guarantee that the rights of Australian misss to do informed pick will be respected. Decision Most medical programmes that target the mass are sometimes loaded with many ethical issues. From the basic point of blessing of such plans, pick of participants, enlisting and disposal, these programmes attract different contentions. The Federal HPV Vaccination Programme is one of such programmes that have attracted ethical contentions. From a useful position, this plan was meant to cut down the prevalence of cervical malignant neoplastic diseases among adult females in Australian. However the pick of Gardasil vaccinums remains controversial because there is no scientific information that backs the effectivity of the vaccinums. In add-on, the blessing of the plan was besides controversial because parent involved was non sought at national or school degree, which means the rule of informed consent was violated. Sing the negative consequence of the vaccinums on those who have received it, the authorities should instantly hold the plan until the effectivity of the vaccinums has been app roved. In add-on, authorities should besides affect the populace in the hereafter when doing of import public wellness determinations because they are stakeholders.

How advertising strategy for luxury brand changing to take account of Dissertation

How advertising strategy for luxury brand changing to take account of using internet for customers - Dissertation Example One of the reasons for the importance of online channel is the popularity of internet and its boundary less feature that has made the world a global village. Part of this has also been responsible due to the immense popularity of social networking sites like Facebook and Twitter as well as sites like you tube that are extremely popular among the target market audience (Weening, 2011, p.4). The luxury goods industry is also expected to have a very deep relationship with e-commerce and internet marketing. A research report shows that most of the consumer segments for the luxury brand category are essentially net savvy and are influenced by internet marketing. The report also quotes the Chinese market that is considered to be one of the largest markets for luxury brands as an example to show the importance of internet marketing in case of luxury brands (The Levin Institute, 2011). A research report conducted by KPMG also shows that internet has been one of the factors that has been resp onsible for the growth of luxury brands especially in nations like India and China where the spirit of Westernisation and luxury brands have been propagated using the internet (Schwarz & Wong, 2006, p.31). These findings provide a sufficient reasoning behind analysing the topic of present study as internet marketing can help shape up the business prospects and fuel growth of the luxury brands in the market. Literature Review The advertising strategies for commodities pertaining to the luxury class would certainly differ from normal day to day use products. Anderson and Vincze (2006) state in this regard that advertising activities in relation to luxury products endeavour to focus more on making the product exclusive to the public eyes.... The paper tells that the advertising strategies for commodities pertaining to the luxury class would certainly differ from normal day to day use products. Anderson and Vincze state in this regard that advertising activities in relation to luxury products endeavour to focus more on making the product exclusive to the public eyes. Thus in order to reflect the exclusiveness of the product the marketing and advertising campaign in relation to such products proceeds to tie up the product image with other events like sports and also in relation to other popular luxury brands. In regards to an example it is found that how Ferrari the luxury car company in order to highlight its new models have increasingly tied up such with leading jewellery brands. Moreover in another advertising strategy using the help of billboards the company tends to reflect the new launches upon a shinning silver background. Such billboards are planted in highly popular places to attract large number of viewers. To en hance the exclusiveness of the luxury brand the marketers also tend to focus on selected target audiences rather than going over investing on mass market advertisements. This focus on selective markets helps in creating a niche market which would thereby help in enhancing the sales of the product. Luxury Brands like other common brands also was found to take resort to the use of print and visual media for the advertising of their products. Shay observes that the luxury brands in order to gain a more exclusive sphere in the consumer’s eyes carved out a more strategic approach while tending to advertise via the print media.

Slavery - Nazi vs American chattel Essay Example | Topics and Well Written Essays - 1000 words

Slavery - Nazi vs American chattel - Essay Example ing durable.† Nazi slavery, or American chattel slavery—they were alternative beats of the same wicked heart related to economic exploitation and/or territorial aggrandizement, against the races that were at a highly disadvantageous position. Every detail related to American chattel slavery was practiced as per instructions contained in the manual of instructions as if! The slave-owners annihilated the dignity of the slave first before destroying the spirit totally. â€Å" A slave has no personal rights and is considered the property of another person through birth, purchase, or capture.† (Chattel....)They were the sworn enemies of the blacks from the cradle to the grave. Frederick Douglass ( an American slave) writes, â€Å" I have no accurate knowledge of my age, never having seen any authentic record constraining it. By far the larger part of the slaves know as little of their ages as horses know of theirs, and it is the wish of most masters within my knowledge to keep their slaves thus ignorant.†(p.13) About the exploitation of the black children Douglass records thus: â€Å" Frequently, before the child has reached its twelfth month, its mother is taken from it and hired out on some farm a considerable distance off....and to blunt and destroy the natural affection of the mother for the child.†(p.13) These two examples are sufficient to imagine the shape of things to come in the life of a black. It is nothing but exploitation, more exploitation and exploitation of the worst order!â€Å"Chattel slavery involves outright ownership of the slave by a m aster, but there are forms of partial slavery where an individual is tied to the land, or to another person, by legal obligations, as in serfdom or indentured labor. Historically there have been two basic types of chattel slave. Domestic or house slaves performed menial household duties for their masters and were often counted as a measure of status. Productive or field slaves, who usually held a lower status,

Bullying Essay Example | Topics and Well Written Essays - 1000 words - 1

Bullying - Essay Example Others group behaviors into several patterns, branding a number of those behaviors as bullying, illustrating that there are several ways to adequately deal with specified patterns of behavior. Like childhood bullying, workplace bullying entails the tendency of groups or individuals to employ persistent unreasonable or aggressive behavior against a subordinate or co-worker. Workplace bullying may include tactics such as humiliation and, verbal, physical, psychological and nonverbal abuse. This form of aggression is specifically challenging because, unlike the usual types of school bullying, bullies in the workplace frequently function within the developed policies and rules of the society and organization. In addition, bullying in the workplace is in most instances reported as having been carried out by management and takes a broad range of forms. Bullying may be overt or covert, may be known by the majority or may be missed by supervisors in the organization. Negative consequences of bullying are not restrained to the individuals who are targeted, and may cause decrease in an organization’s culture and worker morale (Randall, 2001). ... In addition, it is imperative to comprehend that bullying is typically perceived to be a pattern of behavior where a single or more actions will assist highlight that bullying is present. Bullying may include, and not limited to the following: Interfering with an individual’s work equipment or personal items; spreading malicious gossip or rumors; blocking applications for leave, training, or promotion; isolating or excluding an individual socially; criticizing an individual constantly or persistently; intimidating an individual; undeserved or unwarranted punishment; intentionally impeding or undermining an individual’s work; threatening abuse or physically abusing; belittling an individual’s views; eliminating areas of work without explanation; using profanity or yelling; persistently modifying work guidelines; developing a feeling of worthlessness; creating unattainable deadlines that will make the worker to fail; intentionally providing incorrect information or concealing significant details; assigning unbearable workload or duties so as to create needless pressure; making offensive statements or jokes; and invading an individual’s privacy by stalking, spying, or pestering (Rayner, Hoel & Cooper, 2001). Nonetheless, sometimes it is difficult to determine if bullying is taking place at the workplace. A number of researches assert that there exists a thin boundary between bullying and stout management. For instance, comments that are purposefully and are meant to offer positive feedback are frequently not perceived as bullying, but instead, are meant to help workers with their duties. Bullying has a number of negative consequences to the employees. Numerous workers value their jobs and do

Addictions in the 21st Century Essay Example | Topics and Well Written Essays - 500 words

Addictions in the 21st Century - Essay Example It started in the 19th century. Addiction 2 is a compulsion to substance abuse that causes major problems in the society. Addiction 3 results into dependency especially when one becomes addicted to specific activities and behaviors. Finally, addiction 4 is seen when an individual engages in activities repeatedly; however, such activities are harmless. Addiction is common in the 21st century because people fail to concentrate on a single habit. Instead, they are obsessed by various activities such as video games, chartroom, internet, emailing, watching pornography, and using cell phones. In addition, the high rate of addiction in the 21st century is caused by the inability of the media to educate people on the dangers of addiction. This is because they reassure people using humored indications that glorify addiction. Most people in the 21st century are restless and dissatisfied. They participate in activities such as surfing, watching pornography, gambling, playing computer games, abu se of substances. These activities usually lead to dependence. People in the 21st century feel that they lack connections and relationships in their life. They prefer to address the emptiness with activities that lead to addiction. The 21stcentury is characterized by several activities that cause stress. This makes people to engage in processes that lead to addiction.

Economic Analysis Of Schoolhouse Lane Estates Winery Essay

Economic Analysis Of Schoolhouse Lane Estates Winery - Essay Example Thus, the case study opens with Jane (Jan) Thaw having considerable difficulty responding to information she had just received from her cousin, Stan White pertaining to the state of affairs in the wine industry which had begun to decline owing to reduced demand of wines selling above $25 per bottle at retail price. This is against the background of Thaw’s intended plan to expand her Schoolhouse Lane Estates winery located in Cutchogue on the North Fork of Long Island. This brings uncertainty to her business strategy following a negative development in the wine industry. The level of analysis of Schoolhouse Lane Estates winery is Level 1 since it is related to industrial issues. Of great concern is the fact that the wine industry is mature where there are many competitors ranging from vineyards owners as well wineries. This shows that this is a lucrative industry in which competition exists as illustrated by Porter’s analysis in (Appendix 1). The problem to be overcome by Schoolhouse Lane Estates winery is that of competition where there has been a decline in the demand for wine seen as expensive owing to large supply on the market. (Porter’s analysis in Appendix 1 illustrates this). The wine industry is characterized by strong competition. In 2004, it can be noted that there were 56 Vineyards and 30 wineries and 20 largest firms produced approximately 90 % of all American wine. During the same period, it can be noted that imports were also gaining popularity on the market which further shows that there are many actors in the market. It can be noted that during the late 90s, white and blush/rose wine sales declined to about 40% and 21% respectively where red wine considerably gained an increase in its sales. It is important for the marketers to be aware of the consumer needs and wants so as to be better positioned to satisfy them profitably. It can be noted that the market is dynamic and is susceptible to inevitable changes such as the macro environment. Consumers’ spending is also greatly influenced by monetary factors as well as the nature of products available in the market.

BUSINESS GLOBALISATION Essay Example | Topics and Well Written Essays - 1750 words

BUSINESS GLOBALISATION - Essay Example Trading Blocs A trading bloc refers to the agreement between certain countries to reduce trade restrictions, tariffs and other trade barriers for each other while imposing strict trade barriers with other nonmember nations. Without any doubts, trade blocs like ‘European Economic Community’ (ECC) and ‘North American Free Trade Agreement’ (NAFTA) exist because they provide great advantages to the member nations (Prempeh, Mensah & Adjibolosoo, pp. 98-99, 2004). First, large markets created through trading blocs allow production to take place in bulk, which in turn means that firms can take advantage of economies of scale. Second, companies within the trading blocs come closer to each other, which lead to greater competition (Wiarda, pp. 93-98, 2007). Quite understandably, greater competition leads to higher level of efficiency. Third, when tariffs decrease due to trade blocs, the cost of imports goes down and consumers can purchase products with lower prices. F ourth, an individual country may not enjoy that political and economic authority over the globe but a group of countries certainly can have their voice heard (Rossi, pp. 304-305, 2007). In fact, this remains the biggest possible advantage of trade blocs that they allow the members to become interdependent on each other thus making them less vulnerable to the external shocks. Fifth, trade blocs reduce the transactions costs for all the members thus allowing the trade the trade to happen with lesser monetary and time costs (Ervin & Smith, pp. 185-186, 2008). Changes in the Balance of Trade in during 20th century Without any doubts, the world is a completely changed place as compared to what it was a century ago. The world has undergone a complete transformation in the 20th century and the same is true for world trade. The balance of trade refers to the total value of exports minus the value of imports of a country during the given year. The balance of world trade in the past century h as changed largely. During the early days of the 20th century, most of the countries at that time used to avoid trade deficits and considered it as bad for the economy. The process of Globalisation was slow and most economies comparatively were closed economies. However, as of the data of CIA for the year 2010, out of the 191 countries on their list, only 61 countries or 32 percent of the countries had a trade surplus and the rest of the them were showing trade deficits. Quite understandably, this refers to the fact that the balance of the world trade in totality is in negative giving a trade deficit. The biggest trade deficit was for the economic superpower United States of America with 561 billion US dollars (Steger, pp. 74-78, 2010). Furthermore, even economic powers like United Kingdom, India, France, Brazil, Canada, and Australia had deficits of more than 35 billion US dollars (Steger, pp. 74-78, 2010). However, upcoming Asian giants China, Japan, and Germany remain at the top of list with trade surpluses of 272, 166, and 162 billion US dollars (Steger, pp. 74-78, 2010). Economies of Scale With Globalisation and increasing international trade, economies of scale have emerged as an extremely important factor in expansion and production of various industries. Economies of scale refer to ‘the phenomenon where the cost per unit decreases with increasing production’ (Rossi, pp. 304-305, 2007). It allows the firm to lower its costs and gain greater market share or the firm may decide to maintain the

In writing a narrative essay Essay Example for Free

In writing a narrative essay Essay Include sensory and emotional details, so the reader will experience the story, not just read about it Have the story support the point you are making, and make reference to that point in the first sentence. Write in the first or third person Descriptive Descriptive essays have text which describes traits and characteristics of people, objects, events, feelings, etc in intricate detail. Whatever is being described will be thoroughly examined. For example, if you were describing roses, you would explain: Where they come from What they look like What colors they are How they grow and smell When you write a descriptive essay, you want to involve the reader’s senses and emotions. For example, you could say, â€Å"I got sleepy† or describe it like this, As I was waiting for Santa, my eyelids began to get heavy, the lights on the tree began to blur with the green branches, and my head started to drop. The second sentence gives vivid details to make the reader feel like he is there. Exposition See more: how to start a personal narrative essay examples Expository essays can compare, explore and discuss problems, or tell a story. An exposition essay gives information about various topics to the reader. It: Informs Describes Explains In writing an exposition, the text needs to: Be concise and easy to understand Give different views on a subject or report on a situation or event Explain something that may be difficult to understand as you write your essay. Remember that your purpose is to explain. Argumentative In an argumentative essay the writer is trying to convince the reader by demonstrating the truth or falsity of a topic. The writer’s position will be backed up with certain kinds of evidence, like statistics or opinions of experts. The writer is not just giving an opinion, but making an argument for or against something and supporting that argument with data. To know how to write an essay in an argumentative way, you have to research and backup what you say in the text. Learn by Example When learning how to write an essay, sometimes the best way to learn is to look and analyze essay examples. Following are excerpts from narrative essays: Looking back on a childhood filled with events and memories, I find it rather difficult to pick on that leaves me with the fabled warm and fuzzy feelings. As the daughter of an Air Force Major, I had the pleasure of traveling across America in many moving trips. I have visited the monstrous trees of the Sequoia National Forest, stood on the edge of the Grande Canyon and have jumped on the beds at Caesar’s Palace in Lake Tahoe. The day I picked my dog up from the pound was one of the happiest days of both of our lives. I had gone to the pound just a week earlier with the idea that I would just look at a puppy. Of course, you can no more just look at those squiggling little faces so filled with hope and joy than you can stop the sun from setting in the morning. I knew within minutes of walking in the door that I would get a puppy†¦ but it wasnt until I saw him that I knew I had found my puppy. Looking for houses was supposed to be a fun and exciting process. Unfortunately, none of the ones that we saw seemed to match the specifications that we had established. They were too small, too impersonal, too close to the neighbors. After days of finding nothing even close, we began to wonder: was there really a perfect house out there for us? The following is an example of a famous narrative written by John Updike, Hub Fans Bid Kid Adieu: The afternoon grew so glowering that in the sixth inning the arc lights were turned onalways a wan sight in the daytime, like the burning headlights of a funeral procession. Aided by the gloom, Fisher was slicing through the Sox rookies, and Williams did not come to bat in the seventh. He was second up in the eighth. This was almost certainly his last time to come to the plate in Fenway Park, and instead of merely cheering, as we had at his three previous appearances, we stood, all of us, and applauded. Following are excerpts from descriptive essays: Like his twisted feathers, his many scars, the reliable old owl chose the gnarled, weather-beaten, but solid branch often—it being a companion to the wise alone with the night and the last branch to creak in the heaviest wind. He often came to survey the fields and the clouds before his hunt, to listen to the steady sound of the stream passing through reeds under the bridge, while combing his feathers for the unwanteds—whatever they might be. Here is a descriptive essay about a first visit to a favorite diner written by a student at Roane State Community College:When entering the door at Lou’s, two things are immediately noticeable: the place is rarely empty and seems to consist of a maze of rooms. The first room, through the door, is the main part of the restaurant. There is another, rarely used, dining room off to the right. It was added during the oil well boom of the seventies. Through the main dining room is yet another room; it guards the door leading into the kitchen. This room contains the most coveted table in the place. The highest tribute Lou can bestow on anyone is to allow them access to seats at this table. This table is the family table; it is reserved for Lou’s, and her daughter Karen’s, immediate family and treasured friends. Here is an example of a descriptive essay from St. Cloud State:Billy Rays Pawn Shop and Lawn Mower Repair looked like a burial ground for country auction rejects. The blazing, red, diesel fuel tanks beamed in front of the station, looking like cheap lipstick against the pallid, wrinkled texture of the parking lot sand. The yard, not much larger than the end zone at General G. Patton High School on the north end of town, was framed with a rusted metallic hedge of lawn mowers, banana seat bicycles, and corroded oil drums. It wasnt a calico frame of rusted parts, but rather an orchestra of unwanted machinery that Billy Ray had arranged into sections. The yellow-tanked mowers rested silently at the right of the diesel fuel. Once red, now faded orange, mowers stood at attention to the left. The oil barrels, jaded and pierced with holes, bellared like chimes when the wind was right. The bikes rested sporadically throughout the lot. In the middle of it all was the office, a faded, steel roof supported by cheap two-by-fours and zebra paneling. Billy Ray was at home, usually, five blocks east of town on Kennel Road. Following are excerpts from exposition essays: This family was a victim of a problem they could have avoided-a problem that, according to Florida park rangers, hundreds of visitors suffer each year. Several times a month, ranger Rod Torres of OLeno State Park said, people get scared and leave the park in the middle of the night. Those people picked the wrong kind of park to visit. Not that there was anything wrong with the park: The hikers camped next to them loved the wild isolation of it. But it just wasnt the kind of place the couple from New Jersey had in mind when they decided to camp out on this trip through Florida. Here is an example of a student model answer of an Expository Essay from The Write Source:Did you know that 7 out of 10 students have cheated at least once in the past year? Did you know that 50 percent of those students have cheated more than twice? These shocking statistics are from a survey of 9,000 U.S. high school students.Incredibly, teachers may even be encouraging their students to cheat! Last year at a school in Detroit, teachers allegedly provided their students with answers to statewide standard tests.Here is an another example of an expository essay. This example comes from Essay Start:Throughout history and through a cross-section of cultures, women have transformed their appearance to conform to a beauty ideal. Ancient Chinese aristocrats bound their feet as a show of femininity; American and European women in the 1800s cinched in their waists so tightly, some suffered internal damage; in some African cultures women continue to wear plates in their lower lips, continually stretching the skin to receive plates of larger size. The North American ideal of beauty has continually focussed on womens bodies: the tiny waist of the Victorian period, the boyish figure in vogue during the flapper era, and the voluptuous curves that were the measure of beauty between the 1930s and 1950s. Current standards emphasize a toned, slender look, one that exudes fitness, youth, and health. According to psychologist Eva Szekely, Having to be attractive at this time . . . means unequivocally having to be thin. In North America today, thinness is a precondition for being perceived by others and oneself as healthy (19). However, this relentless pursuit of thinness is not just an example of women trying to look their best, it is also a struggle for control, acceptance and success. Finally, here are excerpts from argumentative essays: Gun control has been a controversial issue for years. A vast majority of citizens believe that if gun control is strictly enforced it would quickly reduce the threat of crime. Many innocent people feel they have the right to bear arms for protection, or even for the pleasure of hunting. These people are penalized for protecting their lives, or even for enjoying a common, innocent sport. To enforce gun control throughout the nation means violating a persons Constitutional rights. Although some people feel that the issue of gun control will limit crime, the issue should not exist due to the fact that guns are necessary for self defense against crime, and by enforcing gun control is violating a citizen’s second amendment right to bear arms. Another examples of an argumentative essay comes from Bogazici University:Throw out the bottles and boxes of drugs in your house. A new theory suggests that medicine could be bad for your health, which should at leastcome as good news to people who cannot afford to buy expensive medicine. However, it is a blow to the medicine industry, and an evenbigger blow to our confidence in the progress of science. This new theory argues that healing is at our fingertips: we can be healthy by doing Reikion on a regular basis. On Essay By Example, on the other hand, the sample argumentative essay addresses online games and socialization:

Large classes Essay Example for Free

Large classes Essay When students are in large classes it is very hard for the teacher to give every student individual attention. What can educational authorities do about this? It is quite obvious that when the students are in very large numbers in a class, the teacher can’t pay individual attention. I think as far as students are attentive in the class, teachers attention to individual hardly matters. Not all students in a class need personal attention, because they are smart and grasp the lessons quickly by themselves. However some of the students who are a little weak can surely get personal attention of the teachers. Nevertheless for the teacher to be able to monitor progress of all students of a class, it is necessary that proper student teacher ratio is adhered to. Student-Teacher ratio refers to the number of teachers in a school or university with respect to the number of students who attend the school or university. For example, a student teacher ratio of 10:1 means that there are 10 students for every one teacher available. The term can also be reversed to be teacher-student ratio. If one classroom has a 30:1 ratio and the other has a 10:1 ratio, the school could claim to have a 20:1 ratio overall. But if the ratio is 50:1, the school needs to hire more teachers. In a way 40:1 is the ideal ratio where all students can get proper attention of the teacher. Summarizing, this is the responsibility of the educational authorities to inspect schools and universities periodically to ensure a right student-teacher ratio and in the event of this ratio changing due to greater number of students, educational authorities must strictly advice schools to hire more teachers and maintain appropriate student – teacher ratio. This shall help all students get better attention of the teachers if not individual attention.

The Construction Quality Assessment System Construction Essay

The Construction Quality Assessment System Construction Essay CONQUAS stands for Construction Quality Assessment System. Construction Industry Development Board Singapore now known as the Building and Construction Authority have developed it for the major public sector agencies and the various leading industry professional bodies to measure the quality level of completed project (The National House Buyers Association (HBA), 2009). The Building and Construction Authority (BCA) is an agency under the Singapores Ministry of National Development. The BCA is championing the development of an excellent built environment for Singapore. Built environment refers to buildings, structures and infrastructure in our surroundings that provide the setting for the communitys activities. (Building and Construction Authority, 2006) At the beginning, the CONQUAS was introduced only to the local construction industry. CONQUAS have been launched since 1989 (Building and Construction Authority, 2006). Today, CONQUAS is widely recognized and also accepted internationally as a benchmarking tool for quality. CONQUAS is now a registered trademark. CONQUAS have adapted in Singapore, Malaysia, China, Hong Kong, United Kingdom, Australia, South Africa and India, UK and Hong Kong construction industries (Building and Construction Authority, 2006). The aim of CONQUAS was introduced to have a standard quality assessment system for construction projects. Furthermore, CONQUAS is to enable quality assessment to be carried out systematically within reasonable cost and time. Besides, CONQUAS is used to measure quality of constructed works against workmanship standards and specification (Building and Construction Industry, 2005). However, CONQUAS is an independent assessment. It is carried out by assessors from BCA Singapore. It was designed to gauge and benchmark the quality of workmanship through the sampling approach. On the other hand, it means not every unit will be inspected or evaluated by the assessor. Random samples will be pre-selected and inspected to represent the quality of the whole project (The National House Buyers Association (HBA), 2009). Since the launch of CONQUAS in 1989, more than 2,238 public and private building projects have been assessed by BCA. The total cumulative contract value of the assessed projects exceeds 81.9billion Singapore dollar (Building and Construction Authority, 2006). In 1998, BCA introduced a number of new features to CONQUAS resulting in the launch of CONQUAS 21 (Building and Construction Authority, 2006). Now, Malaysia is applying CONQUAS 21 into the building projects. Problem Statement The standard quality of the building product becomes the significant issue that is always discussed and disputed by the contractors, developers, and investors or house buyers. Quality assessment of the building before the developer vacant possession to the purchaser is the significant issue for the developer. The developer shall delivery the final building product to the purchaser which the building is achieved a standard quality. However, how many will ask: How should I ensure the quality of the product (property) that I purchased is fairly justified with the amount of money that I paid? Many of the investors and the house buyer are sacrificing a huge money to appoint a famous Feng Shui master, to conduct a property surveys and engaged property agent prior making decision to invest the property. Has the quality standard of the building product been assured and same as the show unit? (The National House Buyers Association (HBA), 2009). There are many developers intended to deliver the final product to the end user with free of defects and good in quality. Thus, to achieve the standard quality of the building production, the contractor can adopt the Construction Quality Assessment (CONQUAS 21) in the project to give the quality assurance workmanship of building product. Although, the CONQUAS 21 is applied in construction industry, however, it is brought any benefits to the contractors, developers and end users? Moreover, what are the impact of the CONQUAS 21 toward the contractors, developers and end user? Consequently, the researcher will carry out the research regarding the application of quality assessment system (CONQUAS 21) in construction industry. Aims Objectives Aims To investigate Quality Assessment System (CONQUAS 21) in construction industry. Objectives To study the principle and concept of CONQUAS 21 To find out problems occur when applying the CONQUAS 21 To find out the advantages of using CONQUAS 21 Scope of study The research will provide a detail description on the standard of CONQUAS 21 and procedures of the system. This is done through literature review on journal papers, conference papers, books and browsing through websites. Besides that, the researcher aims to the population of local contractors and developers who are adopted CONQUAS 21 in the construction projects. Researcher will investigate the reason of implementing the CONQUAS 21 in construction industry. Moreover, research will in-deep investigate regard the impacts and advantages of CONQUAS 21. Basically, a case study will be conducted to obtain more information regarding the implementation of CONQUAS 21. Research Methodologies Literature Research Cover journals, relevant textbook, and internet research and conference paper is the sources that I obtain my information and doing for my literature research. Interview Site agent, supervisor and the site manager will be interviewed by the researched to get more details about the CONQUAS 21. The interview is hold at Swiss Garden Residences site. Case Study Site visit to the Swiss Garden Residence would be the best way to figure out the effectiveness of CONQUAS 21. Besides that, it is to figure out the problems occur when applying the CONQUAS 21. Chapter Outline Chapter 1: Introduction In this chapter, the researcher is going to slightly introduce the background of CONQUAS. Besides that, the researcher is going to talk about the aims and objectives for this research. Chapter 2: Literature Review In this chapter, the researcher is going to discuss the concept and principle of CONQUAS 21. The information regarding the CONQUAS 21 are obtained from the literatures from books, articles, journals and web site. Moreover, the researcher is going to comment on the advantages of CONQUAS 21 and the impact of applying the CONQUAS 21. Chapter 3: Designing the case study and research methodology The researcher is going to use Swiss Garden Residences as the case study for CONQUAS 21. The researcher is going to interview the project manager, site manager and site agent for obtaining the relevant information. Chapter 4: Analysis of the secondary data After collecting the information, the researcher is going to do the analysis for the information obtained. The researcher is going to argue on the information obtained and give some opinion regarding the CONQUAS 21. Chapter 5: Conclusion and further studies In this chapter, the researcher is going to make a conclusion for the whole research and state out the further studies for quality assessment. Plan and Schedule Planned Schedule 2009/2010 2010/2011 Second Semester First Semester Second Semester Nov Dec May June July Aug Sep Oct Nov Dec Introduction Literature Review Designing case study Analysis Conclusion Actual Schedule 2009/2010 2010/2011 Second Semester First Semester Second Semester Nov Dec May June July Aug Sep Oct Nov Dec Introduction Literature Review Designing case study Analysis Conclusion Chapter 2 Literature Review 2.1 Quality Philosophy Definition of Quality Different party defines the quality in different way. Some people will define it as to meet contract requirements, instead some people define it as the satisfaction of customer and others also define as it reaches the required standards. Totality of characteristics of an entity that bear on its ability to satisfy stated or implied needs is the definition that The National Organization for Standardization (ISO) defines quality (Chung, 1999). The aims or requirements have been fulfilled or reached by any party, mean the quality standard has been achieved. Furthermore, quality also can be defined based on own opinion such as providing customers with products and services that consistently meet their needs and expectations (S.L. Tang, 2005), performance to the standard expected by the customer (S.L. Tang, 2005) and fitness for purpose (Chung, 1999). However, the definiton of quality is based on how a party to define, it can be defined is several way. Basic Concept of Quality Quality is the most important factor to be concerned in every field including construction field. In order to achieved the quality, the industries have come out with there are assessment system and guidelines to be carried out to ensure the works done in the construction industry can achieve the quality. ISO 9001:2000, Quality Assessment System in Construction (QLASSIC) and Construction Quality Assessment (CONQUAS) is the assessment system that always used by constrction industry to ensure the works done reach the quality standard requirement. Case study of CONQUAS will be carried out in more details later. Quality can be quantified as follows:- Q=P/E Where, Q = quality P = performance E = expectation If Q is greater than 1.0, then the customer has a good feeling about the products or services (Besterfield, 1998). Furthermore, There are nine dimensions in the quality. All dimensions are independent, which means that an end product can be excellent in one dimension but poor in others (Besterfield, 1998). These nine dimensions details and their terms is the following:- Table 1: Nine dimensions of quality and their terms Dimension Terms Performances Primary products/service characteristic such as time, cost and workmanship aspect. Features Secondary characteristic, added consideration such as creativity in design and attractivenes. Conformance Meeting specification or industry standards, workmanship and clients requirement in contract. Reliability Consistency of performance over time, average time for the unit to fail. Durability Useful life period with less maintenance or repair. Service Resolution of problems and complaints, ease of repair. Response Human to human interface such as efficiency during meeting, fast decision making, effective human resources management. Aesthetics Sensory characteristics in design such as exterior finishes. Reputaion Past performance such as being ranked first in the tendering process. Adapted from Garvin, 1988, Managing Quality: The strategic and Competitive Edge, New York: Free Press. Furthermore, there are always the relationship between quality with cost, value, cycle time and productivity. The details of the relationship is shown as following:- Quality and Productivity Productivity increase will influence the quality by improvement Productivity = Salcable output / Resources used Quality and Costs Cost will increase if the quality of conformance increase Cost will increase if the quality of design increase Quality and Cycle Time The cycle time will be reduce if there is improvement of quality effort The cycle time to complete the activities is the key parameter Quality and Value Organizations must evalute the value they provide, relative to the competition Value = Quality / Price (S.L. Tang, 2005) 2.1.3 Quality Management Quality management will influence the quality directly. The principles of quality management are applicable to every industry, within all organisations and at every level (McCabe, 1988). The basic goal of quality management is the elimination of failure: both in the concept and reality of products, services and processes (Juran, 1989). The quality management is defined as all activities of the overall management function that determine the quality policy, objectives and responsibilities, and implement them by means such as quality planning, quality control, quality assurance, and quality improvement within the quality system (McCabe, 1988) The quality management have four stages in evolution, known as: Quality Inspection, Quality Control (QC), Quality Assurance (QA) and Total Quality Management (TQM) (UTM, 2003). Inspection and Quality Control are retrospective; their aim is find out the occurred problem by detection mode. Instead, the aim of Quality Assurance and Total Quality Management is reduce and to avoid problems occuring (McCabe, 1988). The characteristic of the different stages in Quality Management as shown following:- Figure 1: The four stages of quality management TQM QA QC Inspection Adapted from Dale, Boaden and Lescelles 1994: Levels of total quality management adoption Figure 2: The four stages of quality management Quality Assurance Quality systems development Advanced quality planning Comprehensive quality manuals Use of quality costs Involvement of non-production operations Failure mode Total Quality Management Policy deployment Involve suppliers and customers Involve all operations Process management Performance management Teamwork Employee involvement Quality Control Develop quality manual Process performance data Self-inspection Product testing Basic quality planning Use of basic statistics Paperwork controls Inspection Salvage Sorting, grading, relending Corrective actions Identify sources of non-conformance Adapted from Steven McCabe 1988: Quality Improvement Techniques in Construction Stage 1 : Inspection The first stage of quality management is inspection. The inspection is defined as activity such as measuring, examining, testing or gauging one or more characteristics of an entity and comparing these results with specified requirements in order to establish whether conformity is achieved for each characteristic (McCabe, 1988). Inspection is used by most of the construction industry to ensure the conformance. The site supervisor will carried out the inspection of the construction project. The supervisor will make the comparison the architectural works and structural based on the specification and drawing. If there is any defective works found by the customers, the contractor need to rectify the defective works until fulfill the customers requirement. Stage 2 : Quality Control (QC) Quality control will be carried out after the inspection done. Quality control is considered as a system of routine technical activities, to measure and control the quality of the inventory as it is being developed (Mangino, 1996). The procedure of Quality control is very complicated. QC mostly is based on the statistical analysis. Collection of data is required in QC to maintain the quality by statistical techniques. Stage 3 : Quality Assurance Quality assurance is defined as all the planned activities implemented within the quality system, and demonstrated as needed, to provide adequate confidence that an entity will fulfill requirements for quality (McCabe, 1988). The objective of Quality Assurance (QA) is to provide adequate confidence that a service or product will fulfill customers requirement by performing system audit, Failure Mode and Effect Analysis, design of experiment and similar initiatives (UTM, 2003). In other words, QA is more specified on planning. The prevention of poor quality and defects is based on detection activities. Stage 4 : Total Quality Management The final stage of quality management is Total Quality Management. The implementation and understanding of quality management principles and concepts in every aspect of business activities are involved in this stage. The best service or product will be provided to the customer at the lower cost by using these activities. However, TQM is less formal; having either procedures or system, and it is hard to be described due to it is less in formality (McCabe, 1988). Normally, only guidance will be provided by TQM and it consider as a philosophy. Concept and Principles of CONQUAS 21 2.2.1 Introduction Recently, the requirement of customers towards the building that they purchase is quality. They wish to get the best quality of the purchase building as possible. In this condition, the developers have to play an important role to ensure the quality of the building project. The developers overcome the problem by using Quality Assurance (QA) and Quality Control (QC) into the construction project to maintain the standard of quality as the requirement. CONQUAS 21, ISO 9001:2000, QLASSIC will become the choice for the developers for their assessment system. Case study about CONQUAS 21 will be carried out by the researcher in more details. 2.2.2 Objectives of CONQUAS 21 There are three objectives in the CONQUAS 21 system: Act as a standard quality assessment system in construction projects. Inspecting quality assessment by: Measuring the specification and standard of the workmanship in the works done Randomly selecting the sample as represent the whole project To enable quality assessment systematically take place within reasonable cost and time (Building and Construction Authority (BCA), 2006) Scope of CONQUAS 21 In CONQUAS 21 system, all the works done will be given points based on the quality standard. All of the given points will be added together to get the total quality score which also known as CONQUAS score for the construction project (Building and Construction Authority (BCA), 2006). The quality workmanship is better, the higher of CONQUAS score will be obtained. 100% is the maximum CONQUAS score in construction project, but our human being is unable to construct a work with zero-defects. The general building works is covered by CONQUAS 21 system. There are 3 components in the assessment: Structural Works Architectural Works and Mechanical Electrical (ME) Works There are different item to be assessed in the different component stated above (Building and Construction Authority , 2005). CONQUAS 21 is considered as first time right inspection approach (Building and Construction Authority , 2005) means that the rectification works will not take into consideration in CONQUAS 21 score for the assessment. Furthermore, sampling system is the assessment system used in the CONQUAS. The assessor will choose the unit according to the average, 1-in-4 apartment units in a residential development for the assessment (Building and Construction Authority , 2005). Thus, which unit will be chosen is unknown so the contractors have to ensure all of the constructed works are in good quality condition. If there is any defective found, the works will be considered as failed. Besides, the heavily equipment-base such as heavy foundation, sub-structure works and piling is not available for assessment and the work separate contracts or sub-contracts are not included in the assessment (Building and Construction Authority (BCA), 2006). The inspection is different with the inspection done by the site supervisor. Normally, the contractors have to purposely do an arrangement for the inspection which form a specific team for the inspection. There is a guideline have to be followed for the assessment. Components to be assessed Structural Works, Architectural Works and ME Works are the components under CONQUAS 21 assessment. Structural Works Structural Works can be considered as body for a building, the stability of the building will be affected if there is failure or defect in structural works. Thus, maintain its quality is necessary due to the cost of rectification is very expensive. Below show the details of the assessment of Structural Works:- Inspection of finished concrete, formwork and steel reinforcement have to be carried out on site during the construction site. If any component constitutes exceed 20% of the total structural cost, the pre-stressed concrete and structural steel are included in the assessment. If found the precast concrete volume more than 20% of structural concrete volume, the precast elements have to be assessed. Tensile strength of steel reinforcement and testing of compressive strength of concrete will be carried out on laboratory testing. Non-destructive testing of the uniformity and the cover of hardened concrete. (Building and Construction Authority (BCA), 2006) Appendix 1 shows the quality standards of Structural Works. Architectural Works The components and finishes are classified in Architectural Works. The workmanship and quality can be easily seen and found. Below are the details of assessment of Architectural Works:- After the building have complete, the assessment have to be carried out on roofs, external works, external walls and internal finishes. All the assessment have to be carried out on site. Internal walls, doors, components, windows and floors are classified under the internal finishes. Functional and material tests such as on external walls and adhesion of internal wall tiles and water-tightness of window. (Building and Construction Authority (BCA), 2006) Appendix 2 shows Architectural Works quality standard. Mechanical Electrical (ME) Works The progress of whole building will be influenced by ME Works. Air conditioning Mechanical Ventilation Works (ACMV), Electrical works, the basis ME fittings and Fire Protection Works are classified under the progress of the building. Below are the stage of assessment:- Concealed pipes, ACMV ductworks and electrical conduits are classified as installed works, the inspection on the item have to be carried out before embedded on site. The cooling tower, fire alarm control panel and Air-Handling Unit (AHU) are the final installed works which the assessment have to be carried out on site. Dry Riser Test, Earthing Test and Water Pressure Test are considered as selected works. The performance tests are carried out on them. (Building and Construction Authority (BCA), 2006) Appendix 3 show the quality standard of ME Works. The Weightages CAT A (Commercial, Industrial, Institution and Others), CAT B (Condominium, Institution and Others), CAT C (Public housing), and CAT D (Landed properties) are the four categories of building that distribute the weightages for ME Works, Architectural Works and Structural Works in CONQUAS 21 system. The objective of weightage system is making the quality of a building is based on the CONQUAS score, it is a compromise between the cost proportions of the three components in the various buildings and their aesthetic consideration (Building and Construction Authority (BCA), 2006). In general, ME works consist 10% for four categories of building in average, 35% is consisted by the Structural works and the highest percentage is consisted by Architectural works which 50% in average for the four categories of buildings. The quality of Architect works is the most important with the highest percentage, second is represented by the Structural works and ME works is the lowest. Table 2: The Weightages in CONQUAS 21 Components CAT A Commercial, Industrial, Institution Others CAT B Commercial, Industrial, Institution Others CAT C Public Housing CAT D Landed Properties Structural Works 30% 35% 45% 40% Architectural Works 50% 55% 50% 55% ME Works 20% 10% 5% 5% CONQUAS Score 100% 100% 100% 100% Note: In general, projects with central cooling system having cooling tower, chiller system, etc are classified under CAT A. Otherwise, it will be classified under CAT B. Appendix 5 provides a guides with listing of building under the various categories. Adapted from Building and Construction Authority (BCA): CONQUAS 21 manual book CONQUAS Assessor In CONQUAS 21 system, only the Building and Construction Authority (BCA) officer can be the assessor to inspect the works done of the project. BCA will conduct a calibration program and training for assessors to attend to ensure competency and consistency in the assessment (Building and Construction Authority, 2006). Furthermore, CONQUAS 21 system is consider as independent assessment. Therefore, if the building or parts of the building project are acceptable, the architects and engineers are not allowed to use CONQUAS to make any decision unless the building contract specify it (Building and Construction Authority (BCA), 2006). Sampling Sampling system is introduced in the CONQUAS 21 system for the assessment. It is impossible for us to inspect every unit of the works done. Thus, the sampling system is used for the assessment, it helps the accessor a lot by saving the time and make the assessment easier due to the samples will be randomly chosen by the assessor for inspection. Furthermore, the sampling system want to make sure the inspection is sufficient to represent the whole building by referring to the gross floor area of the building. The assessment of CONQUAS 21 Assessment approach Sampling system is used by the CONQUAS 21 as the assessment system, the sample will be randomly selected for the quality assessment according to the location plan and drawing plan and it will be distributed based on the construction stages (Building and Construction Authority (BCA), 2006). The scoring will be done on the works that are inspected for the first time because the objective of this practice is to encourage contractors doing things right the first time is the principle of the CONQUAS 21 system which want to make sure all the contractor do the works well and maintain the quality in first time. Thus, the scoring will not take into account for the rectification works, only the first time works done will be inspected and scored in the CONQUAS 21 system (Building and Construction Authority (BCA), 2006). In filling the assessment form, X mean the work done do not fulfill the CONQUAS quality standard after inspection on it. Instead, consider the inspected work have reached the quality standard stated in the CONQUAS system. Besides, not applicable item will be noted as - in the assessment form. The number of over the total number of item assessed is the final score of CONQUAS for the whole project. Structural works assessment After the whole projects have been completed, the inspection on structural works only can be done. Wall, slab, beam and column can be classified as the Structural works. Below show the details of the assessment of a reinforced concrete structure:- Table 3: The assessment of a reinforced concrete structure Reinforced Concrete Structure Weightage % Formwork 15 Rebar 20 Finished Concrete 25 Concrete Quality 5 Steel Reinforcement Quality 5 NDT UPV test for concrete uniformity 15 NDT Electro-Cover meter test for concrete cover 15 Total 100 *If total precast concrete volume exceeds 20% of total structural concrete volume, assessment will be carried out for precast concrete construction. The points will be distributed proportionately between formwork/rebar assessment and precast concrete assessment based on the respective concrete volume percentage. Adapted from Building and Construction Authority: CONQUAS 21 manual book The structural works assessment is carried out by using sampling system which mean only part of the samples have been chosen to represent whole project for the assessment, not every unit is inspected. Thus, there are some guidelines for the assessment of structural works. The guidelines are shown as below:- Table 4: Guidelines for Structural works assessment Items GFA per Sample Min Sample Max Sample Remarks 1 Structural Elements 500 m2 30 150 For Non-Housing Project 1a Strctural Elements 1500 m2 30 50 For Housing Project 2 Concrete Compressive Strength 100% Declaration by Qualified Person 3 Steel reinforcement Tensile Strength 100% Declaration by Qualified Person 4 NDT UPV test for concrete uniformity 5,000 m2 2 sets 20 sets 5 structure members per set 5 NDT Electro-Cover meter test for concrete cover 5,000 m2 2 sets 20 sets 5 structure members per set Note: The computed number of elements to be checked must be evenly distributed throughout the entire block and cover at least 50% of floors in a block. They should also as far as possible cover the different types of structural elements. Adapted from Building and Construction Authority: CONQUAS 21 manual book The inspection is only site inspection, the inspection cannot be done at precast yard due to all the structure works to be inspected is cast in-situ concrete works, not the precast component. The inspection of the structural works is according to compliance to the standards (see in the Appendix 1, 1a, 1b 1c). The further assessment will be required if the structural steelwork in the structural works exceed 20% of the structural cost and the points will be distributed proportionately. The Pre-stressing Works is similar with the str

Battle of vicksburg :: essays research papers

By 1863, the Confederate hold on the Mississippi River was limited to Vicksburg and Port Hudson– both strong bastions– difficult to overcome. In a daring move, U.S. Grant, commanding the Union forces, sent his troops past Vicksburg and landed to the south of the city. Grant's troops then defeated Confederate forces in five separate engagements. After a 6 week seige, Confederate forces surrendered. To the Confederates Vicksburg was there "Gibraltar of the West", it together with Port Hudson were the only two points that the South held on the Mississippi. Grant had tried a number of round-about approaches to Vicksburg including the building of a by pass canal, as well various routes through the bayous. Finally, Grant decided on the direct approach. He sent his army south of Vicksburg on the opposite side of the river. Then he sent his gunboats and a number of transports south passed the guns of Vickburg to ferry the troops across the mile wide Mississippi. On April 16th three transports and eight gunboats traversed the guns of Vicksburg. Despite the fact that defenders of Vicksburg fired 525 rounds at them, they succeeded in making it past the guns with the lose of only one transport. A few days later additional boats followed. To confuse the confederate defenders commanded by General Pemberston, Grant sent Union cavalry men under the command of Benjamin Grierson to raid the Confederate interior. His raid was highly successful. He successfully crossed the state of Mississippi, destroying railroads and other materials, while avoiding his pursuers. The great success of the raid was however, in forcing Pemberston to detach troops to follow him. Grant also detached a division of Sherman troops to feint an attack North of the city. This causes Pemberston to send troops guarding the Southern approaches to the North. Thus when Grant crossed with all of his forces he was not opposed. Once across instead of attacking Vicksburg, Grant moved eastward towards Jackson the state capital. There, Confederate General Johnson was putting together a forces to oppose Grant. Grant's forces quickly overwhelmed the confederates in Jackson. In four additional battles Grants forces totally decimated Confederate forces. After defeating all of the field armies that he faced, Grant then attacked Vicksburg itself on May 19th.

Pro Wrestling Essay -- Wrestling Sports Entertainment Essays

Pro Wrestling Bret Hart: Wrestling with Shadows Written and Produced by Biography Special Interview 15 December, 1997 Unreal Story of Professional Wrestling Narr. Steve Allen Written and Produced by A&E Special Documentary A&E New York, New York 1 March, 1998 WCW/nWo: Sting Unmasked Narr. Toni Shiavone Written by Eric Bischoff, Produced by Turner Broadcasting Co. Special Interview, Turner Entertainment Atlanta, Georgia 5 May 1998 Nagurski, B. â€Å"Professional Wrestling† Microsoft Encarta `99 (Electronic Version). Copyright INSO Corp. 1993-1998 PROFESSIONAL WRESTLING: SPORT OR ENTERTAINMENT? I. Introduction â€Å"Do you smell what the Rock is cookin?† shouts The Rock. This is the new crude face of professional wrestling. But it wasn’t always like this. Haven’t you ever wondered about the real history of pro wrestling, not the ‘history’ of what happened last week on Raw or Nitro? People either watch it or don’t, or some watch it and don’t admit it. In any case, what is it really? Some call it a controlled riot with commercial breaks, a melodrama of mayhem, or a brawl with a referee. Whatever you call it, it’s an old form of entertainment with plenty of ups and downs, but recently, it has become a part of mainstream America. II. The Early Years Wrestling is as old as human history. It has always been used for dominance or competition. The Egyptians, Greeks, Romans, and Arabs all were great wrestlers. Plato’s name literally means broad-shouldered, and he wrestled in his early days. The Irish used it as a way to settle differences. In fact, it was Irish immigrants living in Vermont who brought the sport to America. Because of this, Vermont would produce the best wrestling talent for the next 50 years. Presidents like Washington, Taft, and Coolidge were all rasslers, and Abraham Lincoln was very much a professional wrestler. Professional wrestling began when veterans from the Civil War used the skills they had picked up in camp to grapple for money. Wrestling in the late 1890’s was a very successful international sporting event. It was the most popular spectator sport in the United States. It was seen as more scientific than boxing, and football and basketball hadn’t appeared on the national level. The use of magaz... ...im. Nevertheless, they are the reason their chiropractors are so successful. (A&E, Unreal) So why do over 5 million people tune in to watch wrestling in a week? Because they want to see the dramatic reenactment of rituals, like belonging to a group that reflects who you are, like the nWo, The Corporation, The Four Horsemen, or Ministry, and the sign language that goes along with it, of course. It’s a soap opera, and just like one, issues are never resolved, or new ones develop. (Dr. Gerald W. Morton, Wrestling to `Rasslin V. Conclusion Is wrestling fake? Well if we look at it as fake, we are judging it for trying to be something that it wasn’t intended to be. It is drama. So is Shakespeare. Would we call his work fake? No, because that word is irrelevant. It is said that a society can be judged by how it entertains itself. At least we aren’t throwing Christians to the lions, and when we celebrate violence, it isn’t real. Professional wrestling is only as real as the imagination allows. The father of professional wrestler Jeff Jarrett once said, â€Å"For those who believe, no explanation is needed. For those who don’t, no explanation would do.†

Glastonbury Festival Essay

Glastonbury festival (officially The Glastonbury Festival of Contemporary Performing Arts) is biggest and one of the most important music festivals in the world, best known for its contemporary music, but also for dance, comedy, theatre, circus, cabaret and other arts. It takes place in south west England. The festival organiser Michael Eavis, a farmer in a Somerset decided to host the first festival, )then called Pilton Festival) as he saw open air Led Zeppelin concert in 1970. Fourteen people, including John Hoare, invested everything they had to build the stage on Michaels own farm. The first festivals in the 70‘s were influenced by hippie ethics and the free festival movement. After the 1970s the festival took place almost every year and grew in size, with the number of attendees and it becomes one of the most important events of the summer. Nowadays in Glastonbury perform bands such as U2, Colplay, Queens of the Stone Age, Pendulum but also less known (so called indie) bands. The only czech representative in this festival was Gipsy.cz in 2007. Altough festival is affected by barrages of rain and floods, the interest for tickets is enormous. For example in 2007, 137 tousand tickets was sold in only 90 minutes! It’s best not to come to Glastonbury with notebook full of plans of what you want to see. If there are one or two particular bands a day you really want to see, then let your day revolve around them and go with the flow! This festival is fill with the great summer atmosphere that only rock festivals can offer.

Positive Effects of Caffeine

According to a secondary research, which I carried on the effects of caffeine on human health, I found out that, Caffeine is the most consumed substance globally, it is commonly found in beverages such as; coffee, tea, soft drinks and also in cocoa contained in various products, it is also found in medical products. Due to the high consumption by the public, many scientists have tried to bring the public to the knowledge of the effects of caffeine on human health. Positive Effects of Caffeine Although it is argued that, the intake of a small amount of caffeine does not create adverse effects such as the cardiovascular effects, toxicity and also a change in the personal behavior and effects on male fertility. Coffee is seen as a widely drink globally, carrying various advantages such as; it acts as a stimulator for the human beings’ central nervous system whereby it is known that it enhances the production   hormones such as adrenalin which is well known for the management of stress by the body. Caffeine is said to be an increasing agent of intellectual activities when a person is tired, it also speeds up the metabolic activities whose importance is to conserve glycogen and glucose and therefore, maintaining the activity of the brain and reduces hunger in a person. It also acts as a protective agent against the cirrhosis of the liver; it also prevents crystallization of cholesterol and lessens the risk of growth of gallstones. Caffeine also increases the human heart beat temporarily in addition to this, it stimulates the functions of the lungs, and it also allows the manufacture of urine in the body. Urine production; lastly it is best used for relaxing of smooth muscles such as the bronchial muscles. Negative Effects of Caffeine on Human Health Despite the said advantages about coffee, people are called upon to learn and have more knowledge on the negative effects of the caffeine this effects include; a high consumption of caffeine results in the reduction of energy in the body, since coffee contains various chemicals such as caffeine, creosote, pymdine, tars and polycyclic aromatic hydrocarbons which are normally produced by the roasting of the coffee beans under a high temperature heat. Each of these chemicals carries its own effect on the health of a person whereby, caffeine is well known to be interfering with adenosine which carries a calming effect in the brain. The Cortisols are known to be causing high blood pressure diseases by increasing the pumping action of the heart which comes as a result of the blood vessels constriction. According to the research done, on the effects of caffeine on human fertility, reproduction, lactation and development, it was found that it leads to a reduction in the weight of a child during his development, but this comes as result of an excessive intake of coffee, this is because it affects the hematologic factor of the infant though it has no effect on the composition of the maternal milk but it stimulates its production. Coffee is best found to be containing chemicals that are found causing the stomach lining irritation, whereby it acts as a causing factor of most digestive disorders. Coffee also contains a high amount of vitamin K that is said to be affecting the Coagulabilty of the blood that is known to be affecting those people who have high risks of various heart diseases such as heart attacks, stroke and blood clots. Recommendation Due to this, the expectant mothers are advised to have a limited intake of coffee, this is because caffeine is known to be associated with an increased risks of bone fractures and also, it leads to a reduced mass of the bones coming up as a result of a higher caffeine in the blood which affects the absorption of calcium nutrients, thus enhancing a low calcium intake which ends up weakening the bones. Coffee is also known to be reducing kidney stones whereby, the flow of urine is increased while its concentration is reduced Therefore, we are advised to carry out the following measures in order to avoid the negative side effects of caffeine, when a woman is pregnant or nursing a baby, therefore she should not be allowed to take coffee, also those people suffering from diseases such as; gall stones, heart diseases and high blood pressure, mental illness and also those suffering from anxiety are also advised not to use caffeine since it is noticed to be increasing the disease condition in the body. Conclusion From the research I therefore conclude that, the consumers should use the decaffeinated coffee which is said to have a less effect on the human health. In this case, the research showed that in the past decaffeinated coffee was normally extracted through an industrial method that involved the use of some chemicals benzene, chloroform, trichloroethylene and dichloromethane as a result of environmental pollution, the manufacturers started to apply the following methods which is applied up to date in the manufacture of decaffeinated coffee; this involve the extraction of water under which the beans of the coffee are soaked in water, after soaking, the water including caffeine and other chemicals are placed into a charcoal that is always activated that is meant to eliminate the caffeine from the coffee. This water is therefore taken back to the beans and is allowed to evaporate until dry, this evaporation and drying gives the decaffeinated coffee with a good taste which is said to maintain the good scent of coffee thus attracting more consumers. References Fernandez, C. (1993): Fetal loss associated with caffeine intake before & during Pregnancy:   270-2940:2943 JAAM Griffiths, R.R. (1990): Low-dose caffeine physical dependence in humans; Journal of Pharmacology and Experimental Therapeutics:-255, 1123:1132, Vlajinac, H. (1997): Effect of caffeine intake during pregnancy on birth weight; American Journal of Epidemiology; 145,335:338.         

Purpose of correctly receiving Essay

1.  Conference calls This function allow us to have a conversation with more then one person. This would be use when managers want to talk about important subject with other brunches. Transfer This function allow to transfer caller to another department. It can be used when we the caller want to speak with the manager or person from different department. 2. Prepare a brief report advising people on: How to follow organisational procedures when making and receiving telephone calls The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible, use specific information from procedures in your own organisation (or one that you are familiar with). Almost every business have procedures how to answer or receive telephone calls. When the person is answering the phone is automatically responsible for positive or negative reputation of the business, that’s why is very to follow those procedures promptly to achieve a professional standards. Answering a call from my customer I always answering after one or two rings, I have pen and paper ready just in case I need to make a note or take a message. Then I politely greeting a caller giving my name and company, then  asking how can I help, if the call is not for me I am taking message, writing the caller name and message. I always ending the conversation with a summary just in case I understand correctly every part of the conversation, then politely thanks for call with good bye and hang up. Giving positive image is also important, because this depends weather customer will stay or go somewhere else. We can create a positive image if we will deal with callers efficiently, which means we have to know exactly what we are doing and how to use phone system. I would create a positive image with positive attitude towards all customers. I would answer the phone with a smile and kindly greeting. I would also try to identify the callers and his needs, the I would deal with it with polite manners and I would try my best to help. Secondly I would speak naturally with sensible speed to make sure the caller understand properly, then I would repeat information if necessary and summarise all the points from the conversation with the caller. Lastly I would thank the caller for his call and his time then end the conversation appropriately. If we fail to give a positive image during a phone conversation this can be very harmful for the business even more the business cane loose lots of money which could effect employees as well. The business can have a bad reputation which means that the customer will not consider cooperation with the business in the future. Section 2 – Understand how to handle mail 1. Explain the purpose of correctly receiving, checking and sorting mail and packages (both incoming and outgoing). Mail is important for successful business. It is used to transfer material, equipment and invoices from suppliers to business by post, secondly is used to provide important documents, invoices or products to the customers. One or more people could be responsible fro receiving, checking and sorting mail and packages. It must be done very carefully, otherwise the mail could not reach the recipient on time and the consequence could be that the recipient will not pay the outstanding invoice on time and could be charged for late payment. Poor mail handling could lead to loss of important documents/invoices, delays in mails, delivered mail to wrong person, additionally payment could be lost and materials or parts not being delivered on time. Finally poor mail handling could lead to dissatisfied customers (they could leave), to loss of money and sometime to business closure. 2. Complete the table below with the following information: At least two examples of internal mail services that are available to organisations At least two examples of external mail services that are available to organisations Internal mail services External mail services 1. Internal post – it is used to deliver mail between departments and branches, is sent in unsealed A4 envelopes. Confidential letters are labelled. 1. Royal Mail. This is most popular mail service in Uk. It offer wide range of mailing option to suit customers needs. 2. Intranet – mail is circulate electronically. 2. P4D is a private courier service. It help find a right courier service for urgent, big and heavy items. Sometimes is cheaper then Royal Mail.